The OpportunityBe the first point of contact for young people, families and friends accessing the service for support. ResponsibilitiesProvide a welcoming, youth-friendly and accessible reception serviceOperate switchboardScheduling and changing appointmentsProcessing of Medicare and HiCAPSProcess recalls and reminders for GP’sConduct daily opening and closing proceduresAssist with the collection, distribution, scanning and responding to mail, faxes, email and messages Skills & ExperienceExperience in delivering reception services within a community health centre, medical practice or mental health serviceExperience using TrakCare, Medical Director, Pracsoft or other electronic health records (desirable)Experience with Medicare billing and use of EFTPOS and HICAPS Culture & BenefitsPeople love working at Access Health & Community because we offer:Generous salary packaging opportunitiesOpportunity to purchase additional leaveCommitment to work-life balancePaid parental leaveWorkplace Wellbeing programAnnual Leave LoadingMonthly ADO (for full time employees) About Access Health & CommunityWe are a not for profit community health organisation operating in over 17 locations across Melbourne. With caring at our centre, our mission is to build healthier lives together with our communities and deliver excellent health services for all. AccessHC delivers medical, health and community services for all ages. We employ over 300 employees across our services and care for more than 30,000 patients and clients every year with over 80,000 appointments To ApplyPlease submit your application here including your resume and a cover letter addressing the key selection criteria. Please refer to the position description on the website for the key selection criteria and further information: https://accesshc.org.au/careers/ Applications close: Sunday 9th OctoberPlease note: Application screening and interviewing will commence as soon as applications are received. The position may be filled prior to application closing date therefore, please don't hesitate and apply quickly. Access Health and Community is a Child Safe OrganisationAccess Health and Community is committed to protecting the health and safety of our workers and those who attend our services. As per Access policy and the Victorian Government public health order, successful applicants will need to provide evidence of their COVID Vaccination prior to appointment.Access Health and Community is a provider of disability services. Successful applicants will be required to undertake a NDIS Workers Screening Check and if necessary, an International Police check prior to any appointment. Access Health and Community actively encourages applications from Aboriginal peoples and people from a culturally and/or linguistically diverse background Position description AUDHawthorn3122