The OpportunityThis is a fantastic opportunity to join our thriving community health care organisation, which has been supporting our communities for more than 150 years. At Access Health and Community, we take pride in providing equitable, accessible, and high quality care to all. We value our people and take pride in having created a collaborative, respectful, and engaging team culture.We are seeking experienced and motivated Medical Receptionists for a Victorian State Funded Respiratory Clinic located at Ashburton. ResponsibilitiesConduct daily opening and closing proceduresRegister new patients attending the respiratory clinic and maintain/update all records pertaining to the clients.Create, cancel or reschedule appointments for clientsRespond to queries by phone, email, or face to face and assist clients with wayfindingProvide patients with a surgical maskClean areas that have received patient contactProvide information about the respiratory clinic and other services and activities offered at other sitesMaintain areas of the site to ensure they are kept clean and tidyPrepare consultation rooms for the proceeding dayGeneral administrations such as photocopying, filing, scanning, emailing etc.Process claims through MedicareAssist clinical lead, Nursing team and support General PractitionersComplete a daily wrap up of duties. Skills and ExperienceSound knowledge of infection control principles including PPEConfident with customer service and dealing with the public face to faceAbility to multitask and prioritise on the flyPrevious experience working in a medical practiceHave a high level of energy, enthusiasm and flexibility, along with a commitment to team workDemonstrated ability to work independently while managing a range of tasksWillingness to learn and adapt in a changing environmentSee position description for full list Desirable CriteriaKnowledge of Medical Director Clinical and Pracsoft, Microsoft Office Suite, HICAPS, and/or other relevant software applicationsProficiency in a community languageAbility to be available at short notice Mandatory CriteriaMust follow current Access HC COVIDSafe plan, infection control procedure, wear full PPE and be fully vaccinated. NDIS screening check and Police Check are also mandatory requirements. Culture and BenefitsPeople love working at Access Health & Community because we offer:Generous salary packaging opportunitiesOpportunity to purchase additional leaveCommitment to work-life balanceWellness initiativesPaid parental leaveAnnual leave loading Hourly WageThe hourly wage for this role is $32.84 plus superannuation plus access to salary packaging benefits.   About Access Health & CommunityWe are a not for profit community health organisation operating in over 17 locations across Melbourne.  With caring at our centre, our mission is to build healthier lives together with our communities and deliver excellent health services for all.  AccessHC delivers medical, health and community services for all ages.  We employ over 300 employees across our services and care for more than 30,000 patients and clients every year with over 80,000 appointments How to ApplyPlease submit your application here including your resume and a cover letter addressing the key selection criteria.  Please refer to the position description on the website for the key selection criteria and further information: https://accesshc.org.au/careers/  Applications close DATE: 3rd July 2022 Access Health and Community is a Child Safe OrganisationAccess Health and Community is committed to protecting the health and safety of our workers and those who attend our services.  As per Access policy and the Victorian Government public health order, successful applicants will need to provide evidence of their COVID Vaccination prior to appointment.Access Health and Community is a provider of disability services. Successful applicants will be required to undertake a NDIS Workers Screening Check and if necessary, an International Police check prior to any appointment. Access Health and Community actively encourages applications from Aboriginal peoples and people from a culturally and/or linguistically diverse background    Position Description 30 AUD Ashburton 3147

Medical Receptionists X 2 - Respiratory Clinic (Ashburton)

  • Part-Time X 2 positions, 30 hours per week
  • New Respiratory Clinic located in Ashburton
  • Not for Profit Organisation

The Opportunity

This is a fantastic opportunity to join our thriving community health care organisation, which has been supporting our communities for more than 150 years. At Access Health and Community, we take pride in providing equitable, accessible, and high quality care to all. We value our people and take pride in having created a collaborative, respectful, and engaging team culture.

We are seeking experienced and motivated Medical Receptionists for a Victorian State Funded Respiratory Clinic located at Ashburton.

 

Responsibilities

  • Conduct daily opening and closing procedures
  • Register new patients attending the respiratory clinic and maintain/update all records pertaining to the clients.
  • Create, cancel or reschedule appointments for clients
  • Respond to queries by phone, email, or face to face and assist clients with wayfinding
  • Provide patients with a surgical mask
  • Clean areas that have received patient contact
  • Provide information about the respiratory clinic and other services and activities offered at other sites
  • Maintain areas of the site to ensure they are kept clean and tidy
  • Prepare consultation rooms for the proceeding day
  • General administrations such as photocopying, filing, scanning, emailing etc.
  • Process claims through Medicare
  • Assist clinical lead, Nursing team and support General Practitioners
  • Complete a daily wrap up of duties.

 

Skills and Experience

  • Sound knowledge of infection control principles including PPE
  • Confident with customer service and dealing with the public face to face
  • Ability to multitask and prioritise on the fly
  • Previous experience working in a medical practice
  • Have a high level of energy, enthusiasm and flexibility, along with a commitment to team work
  • Demonstrated ability to work independently while managing a range of tasks
  • Willingness to learn and adapt in a changing environment
  • See position description for full list

 

Desirable Criteria

  • Knowledge of Medical Director Clinical and Pracsoft, Microsoft Office Suite, HICAPS, and/or other relevant software applications
  • Proficiency in a community language
  • Ability to be available at short notice

 

Mandatory Criteria

  • Must follow current Access HC COVIDSafe plan, infection control procedure, wear full PPE and be fully vaccinated. NDIS screening check and Police Check are also mandatory requirements.

 

Culture and Benefits

People love working at Access Health & Community because we offer:

  • Generous salary packaging opportunities
  • Opportunity to purchase additional leave
  • Commitment to work-life balance
  • Wellness initiatives
  • Paid parental leave
  • Annual leave loading

 

Hourly Wage

The hourly wage for this role is $32.84 plus superannuation plus access to salary packaging benefits.  

 

About Access Health & Community

We are a not for profit community health organisation operating in over 17 locations across Melbourne.  With caring at our centre, our mission is to build healthier lives together with our communities and deliver excellent health services for all.  AccessHC delivers medical, health and community services for all ages.  We employ over 300 employees across our services and care for more than 30,000 patients and clients every year with over 80,000 appointments

 

How to Apply

Please submit your application here including your resume and a cover letter addressing the key selection criteria.  Please refer to the position description on the website for the key selection criteria and further information: https://accesshc.org.au/careers/ 

 

Applications close DATE: 3rd July 2022

 

Access Health and Community is a Child Safe Organisation

Access Health and Community is committed to protecting the health and safety of our workers and those who attend our services.  As per Access policy and the Victorian Government public health order, successful applicants will need to provide evidence of their COVID Vaccination prior to appointment.

Access Health and Community is a provider of disability services. Successful applicants will be required to undertake a NDIS Workers Screening Check and if necessary, an International Police check prior to any appointment.

Access Health and Community actively encourages applications from Aboriginal peoples and people from a culturally and/or linguistically diverse background

 

 

 

 

Melanie Fischer

Senior Manager Medical

Melanie.Fischer@accesshc.org.au