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About the North East Metro Family & Carer-led Centre
The North East Metro Family and Carer-led Centre (FCLC) will be delivered by Access Health & Community (AccessHC), in partnership with SHARC (Self Help Addiction Resource Centre) healthAbility and Inspiro who collectively bring over 200 years of experience working within communities across the North East Metro of Victoria.
We aspire to improve the mental health and wellbeing of families and carers in the North East Metro community to provide a service of hope, recovery and humanity.
We share a commitment and passion to deliver on the reform agenda recommendations set out in the Victorian Mental Health Royal Commission.
It is our vision that our services are designed, governed and led by people with lived experience as families or carers of people with mental health challenges, including those with co-occurring substance use. The majority of our staff in the North East Metro FCLC will have lived or living experience as families or carers of people with mental ill health.
The North East Metro FCLC will ensure that families, carers, friends and supporters of people experiencing mental health challenges have flexible and accessible support to community services, with tele and digital support that will connect them with their peers, communities and clinical services to improve their quality of life and wellbeing. These services will be available at no-cost to families and carers of people with mental health problems, including those who have co-occurring substance use.
The opportunity
This is an exciting new opportunity to make a difference to improve mental health services and work within a supportive and value-based culture that offers clinical expertise and an authentic understanding and empathy of mental health problems.
About the role
The Manager – North East Metro Family and Carer-led Centre will be responsible for the operational management of the new Family and Carer-led Centre (FCLC) in the Northeast Metropolitan region. The FCLC will be led by AccessHC in partnership with healthAbility, Inspiro Community Health and SHARC.
The Manager, alongside the Lived Experience Practice Lead, will provide leadership to the FCLC staff at the Hub and satellite sites and ensure that the FCLC delivers a service to families and carers that is trauma-informed, accessible, safe and inclusive, and aligns with the vision and values of the consortium and with the Recommendation 31 from the Victorian Mental Health Royal Commission. The role will report to the General Manager Mental Health & AOD and will have two direct reports.
What you will be doing
What you will bring
Key Selection Criteria
Attributes
North East Metro Family & Carer-led Centre's Culture & Benefits
Some of the reasons why people love working at Family Carer-led Centres:
Not only will you benefit from a rewarding and challenging career; you will thrive in our collaborative and supportive culture where you will make a positive difference each day giving back to those that need it most.
The position encompasses an extensive range of benefits that are on offer including:
North East Metro FCLC is committed to the health and wellbeing of our staff:
Wellbeing Connector Program
A network of 20 peer supporters. Wellbeing Connectors that are there to talk with their colleagues about mental health.
Personal Resilience Plans
Every staff member has the opportunity to complete a Personal Resilience Plan with the support of their manager. These plans are a proactive approach to addressing and navigating workplace stress.
Wellbeing Information Sessions
Staff have access to recorded Wellbeing Sessions facilitated by experts in the field addressing self-care, vicarious trauma, compassion fatigue, burnout and dealing with difficult behaviours from clients.
The Wellness Well
An internal grants program that provides staff with funding to implement activities that benefit physical, social and mental wellbeing.
Employee Assistance Program
We offer counselling for our people through our Employee Assistance Program (EAP). You can access up to three sessions in a 12-month period.
Apply Now
North East Metro FCLC is committed to building an inclusive and diverse workforce that reflects the communities and people we support and advocate for and we acknowledge and pay respect to the Traditional Custodians of this land on which we work.
If this position resonates with you and you are passionate about working alongside a collaborative and supportive team that aspires to improve the mental health and wellbeing of families and carers, please forward your resume and cover letter in response to the key criteria within your application.
Please reach out to for further information and/or the opportunity to discuss this role please email: Tamsin Short, General Manager, Mental Health & AOD Tamsin.Short@accesshc.org.au Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/
Applications close DATE: 24th March, 2023