About UsAccess Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.About the roleBe part of a new and expanding Outreach Program and work within a truly supportive and value-based culture. This is a newly created Permanent Part-time 0.4 EFT position within a diverse and collaborative team of community engagement workers. The team aims to build connections in community and connect vulnerable people with health, community and social offerings. This program creatively engages isolated and hardly reached community members who face barriers to finding and accessing services.As a Community Engagement Outreach Worker, you will build meaningful connections with people who are experiencing isolation within the community and assist them to connect with health and social supports within local government areas of Boroondara and Manningham.The Community Outreach and Engagement Worker will also support the development of collaboration and partnerships with other community, social and health services. This role will complement the Access to Community Program (including referring people into the social prescription program) and the care finders Service Connection team and collaborate with the Manager Community Access and Outreach to achieve continual improvement.We value our Community Outreach and Engagement Workers to use their experience and/or community languages to build connections with community members and help them to connect with community supports and services.The role may supervise volunteers, provide day-to-day operational support, and debrief to team members. What you will be doingEngage with Community members living in high risk housing or otherwise hardly reached by connecting them with community, social and health servicesBuild relationships with multicultural communities to develop understanding of systems and supportsNegotiate referral pathways internally and externally to ensure people who meet eligibility criteria are identified and supported to access servicesCollaborate with team members in the provision of pop up and community eventsBuilding relationships with other community providersCommit to continuous program development and improvementWhat you will bring – Key Selection CriteriaIn addition to your passion and purpose to support vulnerable people within our community you will have; Experience in community engagement, development and outreach programs particularly, with marginalized and hardly reached community membersCertificate IV (Mental Health peer work or equivalent), and/or demonstrated experience working with clients who experience mental health challenges in a community settingTertiary degree in Psychology, Social Work or Community Development (Desirable)Previous experience in a supervisory role highly regardedProficiency in spoken languages other than English especially Arabic, Farsi, Cantonese, Mandarin and Vietnamese (desirable)Proficiency in Microsoft Office and relevant software applicationsAttributesExcellent communication and interpersonal skillsDemonstrated ability to relate to people from a diverse range of social, cultural and ethnic backgroundsDemonstrated experience engaging with a range of stakeholders including community members/consumers and community groups, GP, health services and AOD servicesTeam player with demonstrated ability to work unsupervisedUnderstanding of principles of confidentiality, privacy and rights and responsibilities of clients in a community health contextAbility to establish relationships and maintain appropriate boundaries with co-workers, clients, carers, and familiesUnderstanding of community, social, and health services and referral pathwaysCommitment to equity, continuous quality improvement and health promotion principlesEffective time management and prioritisation skillsHigh level of accuracy and attention to detailA commitment to excellence in program deliveryDemonstrated behaviours consistent with Access Health and Community valuesAccess Health and Community Culture & BenefitsAt Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment. Come join us and experience the rewards of a career where you truly make a difference. The position encompasses an extensive range of benefits:A truly supportive and valued based culture and engaged workforceA culture of trust and empowerment for people to grow and thriveCommitment to a work-life balance with flexible working conditionsAn authentic focus on staff wellbeing and health- Employee Assistance Program (EAP)A commitment to ongoing professional development and career growthPaid parental leave and opportunity to purchase additional leaveAnnual leave loadingGenerous salary packaging opportunities(up to $15,990 per annum + $2,650 meals/entertainment expenses)Please click the web link to view our culture and benefits that are on offer: https://accesshc.org.au/culture-and-benefits Apply NowIf this position resonates with you and you are passionate about working alongside a collaborative and supportive team, please reach out to Astrid Kruse-Thorpe Manager, Community Access & Outreach, for further information and/or the opportunity to discuss this role: Astrid.Kruse-Thorpe@accesshc.org.auPlease refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/Apply now so you do not miss this opportunity, as we will be assessing applications as they are submitted and may fill the position before the end date of the application.Applications close date:  8th September 2024Access Health and Community (AccessHC) is a Child Safe Organisation that values inclusivity and diversity. We encourage applications from people with disabilities, those with lived experience of mental health and/or alcohol and other drugs (AOD) challenges, and those with diverse genders and sexualities.    At AccessHC, our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander peoples experience equitable health and social outcomes. Our Reflect Reconciliation Action Plan (RAP) will contribute to achieving reconciliation. We will seek an understanding of and acknowledge histories and injustices, support the active expression of culture, build strong, trusting relationships, and apply culturally appropriate practices within our work.     We will work in partnership with Aboriginal and Torres Strait Islander peoples to create a welcoming and safe place for everyone at our services. AccessHC acknowledges the Traditional Owners of the land on which we work. We pay our respects to the Elders past, present, and future, and extend that respect to other Aboriginal and Torres Strait Islander people and we acknowledge that sovereignty was never ceded.  As a vaccine positive organisation, we encourage COVID-19 vaccinations and require successful applicants to undergo a Working With Children Check, Police Check and potentially an International Check.   AUD Hawthorn 3122

Internal Expression of Interest Community Outreach and Engagement Worker

  • Perm Part time 0.4 EFT Community Outreach & Engagement Worker, Hawthorn
  • Salary packaging benefits & work life balance
  • Collaborative and highly supported team environment

About Us

Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.

About the role

Be part of a new and expanding Outreach Program and work within a truly supportive and value-based culture. This is a newly created Permanent Part-time 0.4 EFT position within a diverse and collaborative team of community engagement workers. The team aims to build connections in community and connect vulnerable people with health, community and social offerings. This program creatively engages isolated and hardly reached community members who face barriers to finding and accessing services.

As a Community Engagement Outreach Worker, you will build meaningful connections with people who are experiencing isolation within the community and assist them to connect with health and social supports within local government areas of Boroondara and Manningham.

The Community Outreach and Engagement Worker will also support the development of collaboration and partnerships with other community, social and health services. This role will complement the Access to Community Program (including referring people into the social prescription program) and the care finders Service Connection team and collaborate with the Manager Community Access and Outreach to achieve continual improvement.

We value our Community Outreach and Engagement Workers to use their experience and/or community languages to build connections with community members and help them to connect with community supports and services.

The role may supervise volunteers, provide day-to-day operational support, and debrief to team members. 

What you will be doing

  • Engage with Community members living in high risk housing or otherwise hardly reached by connecting them with community, social and health services
  • Build relationships with multicultural communities to develop understanding of systems and supports
  • Negotiate referral pathways internally and externally to ensure people who meet eligibility criteria are identified and supported to access services
  • Collaborate with team members in the provision of pop up and community events
  • Building relationships with other community providers
  • Commit to continuous program development and improvement

What you will bring – Key Selection Criteria

In addition to your passion and purpose to support vulnerable people within our community you will have;

  • Experience in community engagement, development and outreach programs particularly, with marginalized and hardly reached community members
  • Certificate IV (Mental Health peer work or equivalent), and/or demonstrated experience working with clients who experience mental health challenges in a community setting
  • Tertiary degree in Psychology, Social Work or Community Development (Desirable)
  • Previous experience in a supervisory role highly regarded
  • Proficiency in spoken languages other than English especially Arabic, Farsi, Cantonese, Mandarin and Vietnamese (desirable)
  • Proficiency in Microsoft Office and relevant software applications

Attributes

  • Excellent communication and interpersonal skills
  • Demonstrated ability to relate to people from a diverse range of social, cultural and ethnic backgrounds
  • Demonstrated experience engaging with a range of stakeholders including community members/consumers and community groups, GP, health services and AOD services
  • Team player with demonstrated ability to work unsupervised
  • Understanding of principles of confidentiality, privacy and rights and responsibilities of clients in a community health context
  • Ability to establish relationships and maintain appropriate boundaries with co-workers, clients, carers, and families
  • Understanding of community, social, and health services and referral pathways
  • Commitment to equity, continuous quality improvement and health promotion principles
  • Effective time management and prioritisation skills
  • High level of accuracy and attention to detail
  • A commitment to excellence in program delivery
  • Demonstrated behaviours consistent with Access Health and Community values

Access Health and Community Culture & Benefits

At Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment. Come join us and experience the rewards of a career where you truly make a difference.

 

The position encompasses an extensive range of benefits:

  • A truly supportive and valued based culture and engaged workforce
  • A culture of trust and empowerment for people to grow and thrive
  • Commitment to a work-life balance with flexible working conditions
  • An authentic focus on staff wellbeing and health- Employee Assistance Program (EAP)
  • A commitment to ongoing professional development and career growth
  • Paid parental leave and opportunity to purchase additional leave
  • Annual leave loading
  • Generous salary packaging opportunities(up to $15,990 per annum + $2,650 meals/entertainment expenses)

Please click the web link to view our culture and benefits that are on offer: https://accesshc.org.au/culture-and-benefits

 

Apply Now

If this position resonates with you and you are passionate about working alongside a collaborative and supportive team, please reach out to Astrid Kruse-Thorpe Manager, Community Access & Outreach, for further information and/or the opportunity to discuss this role: Astrid.Kruse-Thorpe@accesshc.org.au

Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/

Apply now so you do not miss this opportunity, as we will be assessing applications as they are submitted and may fill the position before the end date of the application.

Applications close date:  8th September 2024

Access Health and Community (AccessHC) is a Child Safe Organisation that values inclusivity and diversity. We encourage applications from people with disabilities, those with lived experience of mental health and/or alcohol and other drugs (AOD) challenges, and those with diverse genders and sexualities.  

  At AccessHC, our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander peoples experience equitable health and social outcomes. Our Reflect Reconciliation Action Plan (RAP) will contribute to achieving reconciliation. We will seek an understanding of and acknowledge histories and injustices, support the active expression of culture, build strong, trusting relationships, and apply culturally appropriate practices within our work.   

  

We will work in partnership with Aboriginal and Torres Strait Islander peoples to create a welcoming and safe place for everyone at our services. AccessHC acknowledges the Traditional Owners of the land on which we work. We pay our respects to the Elders past, present, and future, and extend that respect to other Aboriginal and Torres Strait Islander people and we acknowledge that sovereignty was never ceded.  

As a vaccine positive organisation, we encourage COVID-19 vaccinations and require successful applicants to undergo a Working With Children Check, Police Check and potentially an International Check.