The OpportunityThis is an exciting opportunity to join a leading community health service as an Intake Support Worker in the Mental Health and AOD service. This is a permanent full time position.The Intake Support Worker provides administrative support for the clinical intake team at Access Health and Community for consumers presenting with mental health and/or substance use concerns. Key ResponsibilitiesRegister new referrals on electronic client management systemsRespond to initial queries about the service via phone and emailComplete administrative tasks (such as correspondence, data entry and discharge of referrals)Greet clients and provide basic reception support for consumers presenting to the service for face-to-face appointments Skills & ExperienceKey attributes of the successful applicant will include, but are not limited to:Strong administration skills and proven record of completing tasks on timeAbility to take initiative and work in a fast-paced environment across different client information systemsA friendly, warm and engaging interpersonal styleA quick learner who can work independently and as part of the teamAbility to work creatively and safely with consumers from diverse backgrounds, including LGBTIQ, CALD and Aboriginal and Torres Strait Islanders Culture & BenefitsPeople love working at Access Health & Community because we offer:Staff wellbeing initiatives, including mindfulness, wellbeing support and the Wellbeing Connector program (peer support program for staff)Generous salary packaging opportunitiesOpportunity to purchase additional leave, paid parental leave and annual leave loadingCommitment to work-life balanceProfessional development within a multidisciplinary team environmentMonthly accrued days off (ADO) options for full time employees About Access Health & CommunityWe are a not for profit community health organisation operating in twelve locations across Melbourne.  With caring at our centre, our mission is to build healthier lives together with our communities and deliver excellent health services for all.  AccessHC delivers medical, health and community services for all ages.  We employ over 350 employees across Eastern Melbourne and surrounding areas.To ApplyPlease submit your application through Seek including your resume and a cover letter addressing the key selection criteria.  Please refer to the position description on the website for the key selection criteria and further information: https://accesshc.org.au/careers/ Applications close: 20th February 2022 Access Health and Community is a Child Safe OrganisationAccess Health and Community is committed to protecting the health and safety of our workers and those who attend our services.  As per Access policy and the Victorian Government public health order, successful applicants will need to provide evidence of their COVID Vaccination prior to appointment.Access Health and Community is a provider of disability services. Successful applicants will be required to undertake a NDIS Screening Check and if necessary, an International Police check prior to any appointment. Access Health and Community actively encourages applications from Aboriginal peoples and people from a culturally and/or linguistically diverse background Position Description 30 AUD Melbourne