About Access Health and CommunityWith a history of 150 years and caring at our centre, our mission and commitment is to build healthier lives within our communities and to deliver excellent health and community services for all. We have a dedicated and experienced team of over 300 employees and 200 volunteers operating across 18 locations. Our people are the centre of everything we do, making a contribution to the wellbeing of the community every day through our work, making a difference every day to those that need it most.The OpportunityThe Richmond Priority Primary Care Centre (PPCC) aims to assist community members of all ages suffering from urgent, non-life-threatening injuries or illness to obtain fast, priority care. These services are expected to provide comprehensive care to patients and to avoid long wait times in public Emergency Departments. This service will be available to support St Vincent’s Public Hospital Emergency. It will be open seven days a week 10am – 10pm, with potential to increase service delivery 8am – Midnight and provide referral to a wide range of Access Health and Community Medical and Allied Health Services will also be available.What you will be doing Key ResponsibilitiesYou'll be working within an appropriately equipped consulting space, to provide high quality assessment and care. Provide initial clinical contact with all patients who attend for assessment, whether they have pre-booked appointment or "walk-in" to the service Triage all patients in accordance with PPCC clinical practice guidelines in conjunction with GP on duty and discuss clinical presentations with the General Practitioners Monitor patients and reassess / escalate triage where required Maintain effective patient flow with demand management Ensure compliance with policies, procedures and standardsIn collaboration with the General Practitioners and clinic staff, organise referrals to internal and external organisations Provide advice and information about additional services available from AccessHC and the wider community (e.g. for acute and chronic disease management) Provide a courteous, friendly and efficient service to all clients What you will bring- Key criteria If you enjoy a fast pace environment with the ability to maintain composure in high pressured environments and possess outstanding interpersonal, communication time management skills this might be the role for youBachelor of Nursing or equivalentCurrent registration with AHPRA as a Registered Nurse (Div 1) Emergency Department experience, triage, or post graduate qualifications in emergency / critical care or the ability to demonstrate comprehensive patient assessmentAccredited Nurse Immunisation Certificate Experience with both adult and paediatric patients Proficiency in Microsoft Office Suite programs, Medical Director Clinical and Pracsoft (or similar clinical software), and relevant software applications Proficiency in a community language would be advantageous, but not essentialMust follow current AccessHC CovidSafe plan, infection control procedure, wear PPEAttributesHigh level of communication and interpersonal skills to foster strong clinical relationships Demonstrated ability to relate to people from a diverse range of social, cultural, and ethnic backgrounds Commitment to health promotion principles High level of accuracy and attention to detail A willingness to learn new skills Strong analytical and problem-solving skills Demonstrated ability to work in a team environment and collaborate within a multidisciplinary team Demonstrated behaviours consistent with AccessHC values AccessHC Culture & BenefitsAt Access Health and Community, we offer more than just a fulfilling career- we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment. Come join us and experience the rewards of a career where you truly make a difference.The position encompasses an extensive range of benefits that are on offer;A truly supportive and valued based culture and engaged workforceA culture of trust and empowerment for people to grow and thriveCommitment to a work-life balance with flexible working conditionsAn authentic focus on staff wellbeing and health- Employee Assistance Program (EAP)Generous salary packaging opportunities (up to $15,990 per annum + meals/entertainment expenses)A commitment to ongoing professional Development and career growthPaid parental leave and opportunity to purchase additional leaveAnnual leave LoadingAccess Health and Community have an authentic commitment to the health and wellbeing of our staff:Wellbeing Connector ProgramA network of 20 peer supporters called Wellbeing Connectors that are there to talk with their colleagues about mental health Personal Resilience Plans Every staff member at AccessHC have the opportunity to complete a Personal Resilience Plan with the support of their manager. These plans are a proactive approach to addressing and navigating workplace stressWellbeing Information Sessions Access to recorded Wellbeing Sessions: staff have access to a number of recorded sessions facilitated by experts in the field addressing self-care, vicarious trauma, compassion fatigue, burnout and dealing with difficult behaviours from clientsThe Wellness Well The Wellness Well: An internal grants program that provides staff with upwards of $5,000 to implement activities that benefit physical, social and mental wellbeing Employee Assistance ProgramWe offer counselling for our people through our Employee Assistance Program (EAP). You can access up to three sessions in a 12-month period Wellbeing DaysAvailable annually to all permanent and fixed term full-time and part time employees an opportunity to take a day off from work for your self-care and wellbeing Environmental Impact initiativesAccess Health and Community are committed to taking action to reduce our impact on the environment and as a City Switch member we access resources, toolkits and expertise to help us become a more environmentally sustainable organisation. We have implemented a number of climate related initiatives, to reduce e-waste, by recycling old computers, monitors and ink cartridges and waste separation, and allocated a pin to print for all staff to reduce and cut down waste production and unnecessary printing.Apply NowIf this position resonates with you and you are passionate about working alongside a collaborative and supportive team, please forward your resume and a cover letter and why you think the position will work well for you. Please reach out to for further information and/or the opportunity to discuss this role please email: Katelyn Wall Senior Clinical Lead Katelyn.Wall@accesshc.org.au Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/ Applications close DATE: 4th April 2023Access Health and Community is committed to building an inclusive and diverse workforce that reflects the communities and people we support and advocate for.We encourage applications from people with disabilities, people with lived experience of mental health and/or AOD recovery, people with diverse genders and sexualities and actively encourages applications from Aboriginal and Torres Strait Islander people and people from a culturally and/or linguistically diverse background.AccessHC acknowledges and pays respect to the Traditional Custodians of this land on which we work.We pride ourselves on being a client and child safe organisation and as such our staff and volunteers go through security screening and as a provider of disability services, successful applicants will be required to undertake a NDIS Workers Screening Check, WWW Check and if necessary, an International Police check prior to any appointment.AccessHC is a vaccine positive organisation, which supports, and encourages our workers, clients/ patients and communities to access the COVID-19 vaccination, and where relevant seek medical advice from a registered medical practitioner regarding the vaccination as it relates to them.Position Description AUDRichmond3121