About UsAccess Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.About the roleAn exciting opportunity to join our thriving community health care organisation and work within a truly supportive and valued based culture and engaged workforce.  The Program Support Administrator will provide efficient administrative support to assist our Ageing and Social Support team in delivering individual and group social support and respite across Richmond, Boroondara and Manningham.The Ageing and Social Support program offers flexible in-home respite and social support during the day, as well as Social Support Group outings and activities.  Hours are mainly Monday-Friday 9am - 4:30pm. Our qualified staff provide individualised care and support to assist each of our clients (and their carers) to stay active, connected, involved and independent at home.What you will be doing Managing staff rosters and scheduling client in-home respite sessions and accompanied outings, including liaising with Respite AssessorAssisting carers and clients in providing information about any changes to regular service provision, such as changes to transport arrangements, or changes to session timesManaging attendance records, general administration and undertake Trak data entryMaintaining accurate client records and documentation for individual and group activitiesProviding friendly and welcoming support to clients within the centre and answer calls in a friendly welcoming manner to ensure an efficient service to all stakeholders and clientsManaging purchasing food and liaising with caterersWhat you will bring Key Selection CriteriaMinimum of 3 years’ experience in an administrative role within an aged, disability or community programExperience in managing time effectively, prioritising daily tasks and other requestsAccurate and quick data entry skills, able to work with deadlines and strong ability to multi-taskPrevious administration / customer service experience with strong attention to detail, communication and relationship building skillsProficiency in Microsoft Office and relevant software applicationsAttributesPrevious administration experience and customer service skills essentialExperience in managing time effectively, prioritising daily tasks and other requestsStrong Attention to detail, communication and relationship building skillsExperience working with Aged Care clients, home care packages and the Commonwealth Home Support Program (CHSP)Experience with rostering and managing multiple prioritiesKnowledge of Experience working with Aged Care clients, home care packages and the Commonwealth Home Support Program (CHSP desirable)Care PlanningDemonstrated behaviours consistent with AccessHC valuesAccess Health and Community Culture & BenefitsAt Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment. Come join us and experience the rewards of a career where you truly make a difference.The position encompasses an extensive range of benefits: Please click the web link to view our culture and benefits that are on offer: https://accesshc.org.au/culture-and-benefits A truly supportive and valued based culture and engaged workforceA culture of trust and empowerment for people to grow and thriveCommitment to a work-life balance with flexible working conditionsAn authentic focus on staff wellbeing and health- Employee Assistance Program (EAP)A commitment to ongoing professional Development and career growthPaid parental leave and opportunity to purchase additional leaveAnnual leave LoadingA truly supportive and valued based culture and engaged workforceA culture of trust and empowerment for people to grow and thriveCommitment to a work-life balance with flexible working conditionsGenerous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)A commitment to ongoing professional development and career growthApply NowIf this position resonates with you and you are passionate about working alongside an experienced and supportive team, please forward your resume and cover letter addressing the key selection criteria (what you will bring to this role). Please refer to the position description on our website: https://accesshc.org.au/careers/Apply now so you don’t miss this opportunity. We will be assessing applications as they are submittedFor more information regarding your application and if you would like to discuss accessibility requirements, preferred communication methods or other possibilities please email: Team Leader Ageing and Social Support – Jenna Ireland: jenna.ireland@accesshc.org.au Applications close DATE:  17th November 2024Access Health and Community (AccessHC) is a Child Safe Organisation that values inclusivity and diversity. We encourage applications from people with disabilities, those with lived experience of mental health and/or alcohol and other drugs (AOD) challenges, and those with diverse genders and sexualities. As a vaccine positive organisation, we encourage COVID-19 vaccinations and require successful applicants to undergo a NDIS Check, Working With Children Check, Police Check and potentially an International Check. Position Description AUD Richmond 3121

Administrator, Program Support Ageing and Social Support

  • Permanent fulltime, Program support administrator, Richmond
  • $32.81 Not for Profit with salary packaging benefits & work life balance
  • Collaborative, and highly supportive team environment

About Us

Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.

About the role

An exciting opportunity to join our thriving community health care organisation and work within a truly supportive and valued based culture and engaged workforce.  The Program Support Administrator will provide efficient administrative support to assist our Ageing and Social Support team in delivering individual and group social support and respite across Richmond, Boroondara and Manningham.

The Ageing and Social Support program offers flexible in-home respite and social support during the day, as well as Social Support Group outings and activities.  Hours are mainly Monday-Friday 9am - 4:30pm. Our qualified staff provide individualised care and support to assist each of our clients (and their carers) to stay active, connected, involved and independent at home.

What you will be doing

  • Managing staff rosters and scheduling client in-home respite sessions and accompanied outings, including liaising with Respite Assessor
  • Assisting carers and clients in providing information about any changes to regular service provision, such as changes to transport arrangements, or changes to session times
  • Managing attendance records, general administration and undertake Trak data entry
  • Maintaining accurate client records and documentation for individual and group activities
  • Providing friendly and welcoming support to clients within the centre and answer calls in a friendly welcoming manner to ensure an efficient service to all stakeholders and clients
  • Managing purchasing food and liaising with caterers

What you will bring

Key Selection Criteria

  • Minimum of 3 years’ experience in an administrative role within an aged, disability or community program
  • Experience in managing time effectively, prioritising daily tasks and other requests
  • Accurate and quick data entry skills, able to work with deadlines and strong ability to multi-task
  • Previous administration / customer service experience with strong attention to detail, communication and relationship building skills
  • Proficiency in Microsoft Office and relevant software applications

Attributes

  • Previous administration experience and customer service skills essential
  • Experience in managing time effectively, prioritising daily tasks and other requests
  • Strong Attention to detail, communication and relationship building skills
  • Experience working with Aged Care clients, home care packages and the Commonwealth Home Support Program (CHSP)
  • Experience with rostering and managing multiple priorities
  • Knowledge of Experience working with Aged Care clients, home care packages and the Commonwealth Home Support Program (CHSP desirable)
  • Care Planning
  • Demonstrated behaviours consistent with AccessHC values

Access Health and Community Culture & Benefits

At Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment. Come join us and experience the rewards of a career where you truly make a difference.

The position encompasses an extensive range of benefits: Please click the web link to view our culture and benefits that are on offer: https://accesshc.org.au/culture-and-benefits

 A truly supportive and valued based culture and engaged workforce

  • A culture of trust and empowerment for people to grow and thrive
  • Commitment to a work-life balance with flexible working conditions
  • An authentic focus on staff wellbeing and health- Employee Assistance Program (EAP)
  • A commitment to ongoing professional Development and career growth
  • Paid parental leave and opportunity to purchase additional leave
  • Annual leave Loading
  • A truly supportive and valued based culture and engaged workforce
  • A culture of trust and empowerment for people to grow and thrive
  • Commitment to a work-life balance with flexible working conditions
  • Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)
  • A commitment to ongoing professional development and career growth

Apply Now

If this position resonates with you and you are passionate about working alongside an experienced and supportive team, please forward your resume and cover letter addressing the key selection criteria (what you will bring to this role). Please refer to the position description on our website: https://accesshc.org.au/careers/

Apply now so you don’t miss this opportunity. We will be assessing applications as they are submitted

For more information regarding your application and if you would like to discuss accessibility requirements, preferred communication methods or other possibilities please email: Team Leader Ageing and Social Support – Jenna Ireland: jenna.ireland@accesshc.org.au 

Applications close DATE:  17th November 2024

Access Health and Community (AccessHC) is a Child Safe Organisation that values inclusivity and diversity. We encourage applications from people with disabilities, those with lived experience of mental health and/or alcohol and other drugs (AOD) challenges, and those with diverse genders and sexualities. 

As a vaccine positive organisation, we encourage COVID-19 vaccinations and require successful applicants to undergo a NDIS Check, Working With Children Check, Police Check and potentially an International Check.