About UsAccess Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.About the role Are you a dynamic Practice Manager looking to take the next step in your career? Join Access Health and Community and play a key role in delivering high-quality, patient-centered, and sustainable healthcare services, overseeing clinic operations, including financial performance, HR, risk and quality management, while leading a high performing engaged team to support integrated and patient-centered care. Bring your strong leadership to foster a positive, engaged workforce, optimise clinic performance, and ensure compliance with accreditation standards. Key attributes include excellent communication, problem-solving skills, and experience in a large or multi-site General Practice operation. A qualification in Practice or Business Management is desirable, along with experience in medical software and financial oversight. This role reports to the Senior Manager & Primary Care Strategy and will be flexibly based in Hawthorn, Richmond or Doncaster.What you will be doing Key ResponsibilitiesLead, innovate and oversee multi-site General Practice operations, optimising financial performance, HR, risk, and quality managementDrive excellence to ensure compliance with RACGP Accreditation Standards while fostering a high performing, engaged workforceCollaborate with GPs and medical leaders to implement best-practice care models and drive continuous improvementSupport work life balance and growth, professional development, and career progression opportunitiesWhat you will bring Key Selection CriteriaQualification in Practice Management or Business Management desirableMinimum of 3 years’ experience as a Practice Manager within a large or multi-site General Practice operational footprintStrong people leadership and demonstrated administrative capabilities and financial acumenIn-depth knowledge of contemporary General Practice primary care operationsExperience in working with Medical Director or Best PracticeAttributesExcellent communication, interpersonal and problem-solving skillsAbility to engage, influence, and collaborate with GPs, healthcare partners, and community stakeholdersHigh level of accountability, performing against targets and delivering financially sustainable servicesExperience working with Cubiko and HotDoc desirable but not essentialDemonstrated behaviours consistent with Access Health and Community valuesAccess Health and Community Culture and BenefitsAt Access Health and Community, we offer more than just a fulfilling career—we provide an environment where you can thrive in a culture of collaboration and support. The position encompasses an extensive range of benefits:Supportive and values-based culture and engaged workforceCulture of trust and empowerment for people to grow and thriveCommitment to a work-life balance with flexible working conditionsFocus on staff wellbeing and health - Employee Assistance Program (EAP)Commitment to ongoing professional development and career growthAnnual leave loadingGenerous salary packaging opportunities that reduce tax payable on income (up to $15,990 per annum + $2,650 meals/entertainment expenses)Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefitsApply Now Submit your application including your resume and cover letter addressing the selection criteria. Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/Please email, Talent Acquisition Lead: L.Weymouth-Wilson@accesshc.org.au if you would like further information about the role.  What’s in It for You?Be part of transforming primary healthcare through innovative, integrated care solutionsThis is your chance to make a real impact in community healthcare while growing your career in a dynamic and supportive environment·         Join our mission to create holistic, person-centered healthcareApply now so you do not miss this opportunity, as we will be assessing applications when submitted. Applications close: 7th April 2025Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices.  Position Description AUD Hawthorn 3122

Medical Practice Manager, Hawthorn

  • Permanent Fulltime Medical Practice Manager, Hawthorn
  • Not for Profit, salary packaging benefits, flexible work life balance
  • Collaborative, highly supported team and career development

About Us

Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.

About the role

Are you a dynamic Practice Manager looking to take the next step in your career? Join Access Health and Community and play a key role in delivering high-quality, patient-centered, and sustainable healthcare services, overseeing clinic operations, including financial performance, HR, risk and quality management, while leading a high performing engaged team to support integrated and patient-centered care. Bring your strong leadership to foster a positive, engaged workforce, optimise clinic performance, and ensure compliance with accreditation standards. Key attributes include excellent communication, problem-solving skills, and experience in a large or multi-site General Practice operation. A qualification in Practice or Business Management is desirable, along with experience in medical software and financial oversight. This role reports to the Senior Manager & Primary Care Strategy and will be flexibly based in Hawthorn, Richmond or Doncaster.

What you will be doing Key Responsibilities

  • Lead, innovate and oversee multi-site General Practice operations, optimising financial performance, HR, risk, and quality management
  • Drive excellence to ensure compliance with RACGP Accreditation Standards while fostering a high performing, engaged workforce
  • Collaborate with GPs and medical leaders to implement best-practice care models and drive continuous improvement
  • Support work life balance and growth, professional development, and career progression opportunities

What you will bring Key Selection Criteria

  • Qualification in Practice Management or Business Management desirable
  • Minimum of 3 years’ experience as a Practice Manager within a large or multi-site General Practice operational footprint
  • Strong people leadership and demonstrated administrative capabilities and financial acumen
  • In-depth knowledge of contemporary General Practice primary care operations
  • Experience in working with Medical Director or Best Practice

Attributes

  • Excellent communication, interpersonal and problem-solving skills
  • Ability to engage, influence, and collaborate with GPs, healthcare partners, and community stakeholders
  • High level of accountability, performing against targets and delivering financially sustainable services
  • Experience working with Cubiko and HotDoc desirable but not essential
  • Demonstrated behaviours consistent with Access Health and Community values

Access Health and Community Culture and Benefits

At Access Health and Community, we offer more than just a fulfilling career—we provide an environment where you can thrive in a culture of collaboration and support. 

The position encompasses an extensive range of benefits:

  • Supportive and values-based culture and engaged workforce
  • Culture of trust and empowerment for people to grow and thrive
  • Commitment to a work-life balance with flexible working conditions
  • Focus on staff wellbeing and health - Employee Assistance Program (EAP)
  • Commitment to ongoing professional development and career growth
  • Annual leave loading
  • Generous salary packaging opportunities that reduce tax payable on income (up to $15,990 per annum + $2,650 meals/entertainment expenses)

Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits

Apply Now

Submit your application including your resume and cover letter addressing the selection criteria.

Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/

Please email, Talent Acquisition Lead: L.Weymouth-Wilson@accesshc.org.au if you would like further information about the role.

 What’s in It for You?

  • Be part of transforming primary healthcare through innovative, integrated care solutions
  • This is your chance to make a real impact in community healthcare while growing your career in a dynamic and supportive environment

·         Join our mission to create holistic, person-centered healthcare

Apply now so you do not miss this opportunity, as we will be assessing applications when submitted.

Applications close: 7th April 2025

Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices.