About Us Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across Melbourne’s inner and outer east and northeast.With 550+ staff and 200 volunteers across 17 locations, we offer a wide range of integrated services to support diverse communities. Following our May 2025 merger with Inspiro, we’ve expanded our reach into the Yarra Ranges and strengthened our commitment to accessible, high-quality community health services.We are proud of our commitment to Diversity, Equity, and Inclusion (DEI), strong Environmental, Social, and Governance (ESG) principles, and our respect for the rights culture and contributions of First Nations peoples. At AccessHC, we are united by compassion, collaboration and community-led care to help people live healthier lives.The opportunityWe are seeking a highly capable Executive & Portfolio Support to provide high‑level, hands‑on executive and operational support the Executive Lead Primary & Community Care and their portfolio. This is a pivotal role that enables executive effectiveness, supports informed decision‑making, and ensures portfolio priorities are planned, coordinated, and delivered efficiently.Working at the centre of executive operations, this role is ideal for an experienced executive support professional who thrives in fast‑paced environments, enjoys ownership and follow‑through, and brings a proactive, people‑centred approach to supporting senior leaders and complex portfolios.About the role In this pivotal role, the Executive & Portfolio Support will expertly manage and partner closely with the Executive to maximise their impact and time. The role ensures the effective functioning of the Executive and their portfolio through proactive management of workflows, priorities, planning, communication, and reporting.This is a hands‑on executive operations role that goes beyond coordination and is central to the successful delivery of portfolio initiatives. You will actively progress actions to completion, prepare executive‑level materials, complete analysis and reports, and support timely communication so portfolio priorities are delivered on time and to a high standard.You’ll also work closely with our administrative team to deliver a cohesive, collaborative support model that enhances organisation-wide operations.This is a Permanent Fulltime role based at our Hawthorn corporate office with flexible working arrangements that includes work-from-home opportunities and occasional travel across sites.Remuneration: $96,000 pro rata + super + generous salary packaging. What you will be doing Key ResponsibilitiesExecutive Support & Workflow ManagementProactively manage executive workflows, including diary and email management, monthly credit card reconciliations and invoicing, correspondence, briefs, reports, and presentationsMaintain executive diaries, action registers, and task lists, ensuring priorities are progressed and completedCoordinate and provide administrative support to Executive‑led meetings, including agendas, minutes, and papersPlanning, Reporting & CoordinationSupport portfolio and team planning activities, workshops, and meetingsCompile and coordinate executive and portfolio‑level reportsPrepare planning documents, summaries, analysis, and briefings to support informed decision‑makingTrack commitments, deadlines, and milestones, escalating risks where requiredCommunication & EngagementEnable clear, accurate, and timely communication across the Executive portfolioCoordinate leadership briefings and team communicationsFacilitate effective information flow between Executives, leadership teams, and stakeholdersFollow up actions, confirm outcomes, and close communication loopsProject & Operational SupportProvide practical operational and administrative support to portfolio initiativesTrack deliverables, milestones, and risks, resolving routine issues to keep work moving forward People, Culture & CollaborationContribute to a warm, inclusive, and respectful workplaceWork collaboratively with others, sharing information and supporting innovation Risk, Quality & ComplianceContribute to organisational risk, quality, and safety systemsSupport compliance with regulatory, contractual, and organisational requirementsAssist with policy and procedure development and accreditation preparation What you will bring Key selection criteriaQualifications & ExperienceRelevant tertiary qualifications or extensive experience in executive assistance or executive operationsProven experience supporting senior executives in complex, people‑centred or service delivery environmentsDemonstrated experience as a trusted executive partner enabling effective decision‑making and operational successAdvanced executive support and administration skills along with exceptional organisational skills to manage competing priorities and deadlinesAdvanced capability in Microsoft Office (Word, Excel, Outlook) Attributes we valueHigh‑level written and verbal communication skills, including drafting executive‑level materialsStrong attention to detail and accuracy in tracking actions and follow‑upAbility to support project coordination, tracking risks, milestones, and deliverablesStrong judgement, discretion, problem‑solving skills, and ability to work independentlyCollaborative, adaptable, and proactive approach to workDemonstrated behaviours consistent with AccessHC valuesCompliance Requirements:National Police Check, Working with Children CheckEvidence of the right to work in Australia and a valid Driver’s Licence preferredAccess Health and Community Culture and BenefitsAt AccessHC, we offer more than just a fulfilling career; we invest in our people and provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging. Our culture promotes an environment of success and fulfilment. Join us and experience a career where you truly make a difference.The position encompasses an extensive range of benefits:Supportive and values-based culture and engaged workforceCulture of trust and empowerment for people to grow and thriveCommitment to a work-life balance with flexible working conditionsFocus on staff wellbeing and health - Employee Assistance Program (EAP)Commitment to ongoing professional development and career growthPaid parental leave and opportunity to purchase additional leaveAnnual leave loadingGenerous salary packaging opportunities that reduce tax payable on income (up to $15,990 per annum + $2,650 meals/entertainment expenses)Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefitsApply NowSubmit your application including your resume and cover letter addressing the selection criteria. Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/Please email, Talent Acquisition Lead: L.Weymouth-Wilson@accesshc.org.au if you would like further information about the role.Why join Us?Be part of a leading health and community organisation driving innovative changeA unique opportunity to make a lasting impact on community health servicesWork in a supportive, values-driven team environmentA rewarding role in a dynamic organisation with a mission-driven cultureEnjoy flexible work settings across the eastern suburbsAccess professional development opportunitiesMake a genuine difference in the lives of people and communitiesThe chance to work with passionate professionals dedicated to improving livesApply now so you do not miss this opportunity, as we will be assessing applications when submitted.  No recruitment agencies thank you.Applications Close Date:  30th May 2026Access Health and Community (AccessHC) is a child safe organisation that values inclusivity and diversity, encouraging applications from people with disabilities, those with lived experience of mental health or AOD challenges, and individuals of diverse genders and sexualities.In line with our intent for inclusion and equality, we strongly encourage applicants from Indigenous Australians. AccessHC’s commitment to our Reflect Reconciliation Action Plan seeks to understand and acknowledge histories and support cultural expression in the workplace.We are a vaccine-positive organization. Successful applicants will undergo a Working with Children Check, Police Check, and possibly an International Check. Position Description AUD Hawthorn 3122

Executive & Portfolio Support - Primary and Community Care

  • Permanent fulltime, Executive & Portfolio Support, Hawthorn
  • Not for Profit, salary packaging benefits, and flexible work life balance
  • Support inspiring leaders & make a difference in Community Health

About Us

Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across Melbourne’s inner and outer east and northeast.

With 550+ staff and 200 volunteers across 17 locations, we offer a wide range of integrated services to support diverse communities. Following our May 2025 merger with Inspiro, we’ve expanded our reach into the Yarra Ranges and strengthened our commitment to accessible, high-quality community health services.

We are proud of our commitment to Diversity, Equity, and Inclusion (DEI), strong Environmental, Social, and Governance (ESG) principles, and our respect for the rights culture and contributions of First Nations peoples. At AccessHC, we are united by compassion, collaboration and community-led care to help people live healthier lives.

The opportunity

We are seeking a highly capable Executive & Portfolio Support to provide high‑level, hands‑on executive and operational support the Executive Lead Primary & Community Care and their portfolio. This is a pivotal role that enables executive effectiveness, supports informed decision‑making, and ensures portfolio priorities are planned, coordinated, and delivered efficiently.

Working at the centre of executive operations, this role is ideal for an experienced executive support professional who thrives in fast‑paced environments, enjoys ownership and follow‑through, and brings a proactive, people‑centred approach to supporting senior leaders and complex portfolios.

About the role 

In this pivotal role, the Executive & Portfolio Support will expertly manage and partner closely with the Executive to maximise their impact and time. The role ensures the effective functioning of the Executive and their portfolio through proactive management of workflows, priorities, planning, communication, and reporting.

This is a hands‑on executive operations role that goes beyond coordination and is central to the successful delivery of portfolio initiatives. You will actively progress actions to completion, prepare executive‑level materials, complete analysis and reports, and support timely communication so portfolio priorities are delivered on time and to a high standard.

You’ll also work closely with our administrative team to deliver a cohesive, collaborative support model that enhances organisation-wide operations.

This is a Permanent Fulltime role based at our Hawthorn corporate office with flexible working arrangements that includes work-from-home opportunities and occasional travel across sites.

Remuneration: $96,000 pro rata + super + generous salary packaging. 

What you will be doing Key Responsibilities

Executive Support & Workflow Management

  • Proactively manage executive workflows, including diary and email management, monthly credit card reconciliations and invoicing, correspondence, briefs, reports, and presentations
  • Maintain executive diaries, action registers, and task lists, ensuring priorities are progressed and completed
  • Coordinate and provide administrative support to Executive‑led meetings, including agendas, minutes, and papers

Planning, Reporting & Coordination

  • Support portfolio and team planning activities, workshops, and meetings
  • Compile and coordinate executive and portfolio‑level reports
  • Prepare planning documents, summaries, analysis, and briefings to support informed decision‑making
  • Track commitments, deadlines, and milestones, escalating risks where required

Communication & Engagement

  • Enable clear, accurate, and timely communication across the Executive portfolio
  • Coordinate leadership briefings and team communications
  • Facilitate effective information flow between Executives, leadership teams, and stakeholders
  • Follow up actions, confirm outcomes, and close communication loops

Project & Operational Support

  • Provide practical operational and administrative support to portfolio initiatives
  • Track deliverables, milestones, and risks, resolving routine issues to keep work moving forward

 People, Culture & Collaboration

  • Contribute to a warm, inclusive, and respectful workplace
  • Work collaboratively with others, sharing information and supporting innovation

 Risk, Quality & Compliance

  • Contribute to organisational risk, quality, and safety systems
  • Support compliance with regulatory, contractual, and organisational requirements
  • Assist with policy and procedure development and accreditation preparation

 What you will bring Key selection criteria

Qualifications & Experience

  • Relevant tertiary qualifications or extensive experience in executive assistance or executive operations
  • Proven experience supporting senior executives in complex, people‑centred or service delivery environments
  • Demonstrated experience as a trusted executive partner enabling effective decision‑making and operational success
  • Advanced executive support and administration skills along with exceptional organisational skills to manage competing priorities and deadlines
  • Advanced capability in Microsoft Office (Word, Excel, Outlook)

 Attributes we value

  • High‑level written and verbal communication skills, including drafting executive‑level materials
  • Strong attention to detail and accuracy in tracking actions and follow‑up
  • Ability to support project coordination, tracking risks, milestones, and deliverables
  • Strong judgement, discretion, problem‑solving skills, and ability to work independently
  • Collaborative, adaptable, and proactive approach to work
  • Demonstrated behaviours consistent with AccessHC values

Compliance Requirements:

  • National Police Check, Working with Children Check
  • Evidence of the right to work in Australia and a valid Driver’s Licence preferred

Access Health and Community Culture and Benefits

At AccessHC, we offer more than just a fulfilling career; we invest in our people and provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging.

Our culture promotes an environment of success and fulfilment. Join us and experience a career where you truly make a difference.

The position encompasses an extensive range of benefits:

  • Supportive and values-based culture and engaged workforce
  • Culture of trust and empowerment for people to grow and thrive
  • Commitment to a work-life balance with flexible working conditions
  • Focus on staff wellbeing and health - Employee Assistance Program (EAP)
  • Commitment to ongoing professional development and career growth
  • Paid parental leave and opportunity to purchase additional leave
  • Annual leave loading
  • Generous salary packaging opportunities that reduce tax payable on income (up to $15,990 per annum + $2,650 meals/entertainment expenses)

Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits

Apply Now

Submit your application including your resume and cover letter addressing the selection criteria.

Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/

Please email, Talent Acquisition Lead: L.Weymouth-Wilson@accesshc.org.au if you would like further information about the role.

Why join Us?

  • Be part of a leading health and community organisation driving innovative change
  • A unique opportunity to make a lasting impact on community health services
  • Work in a supportive, values-driven team environment
  • A rewarding role in a dynamic organisation with a mission-driven culture
  • Enjoy flexible work settings across the eastern suburbs
  • Access professional development opportunities
  • Make a genuine difference in the lives of people and communities
  • The chance to work with passionate professionals dedicated to improving lives

Apply now so you do not miss this opportunity, as we will be assessing applications when submitted.  No recruitment agencies thank you.

Applications Close Date:  30th May 2026

Access Health and Community (AccessHC) is a child safe organisation that values inclusivity and diversity, encouraging applications from people with disabilities, those with lived experience of mental health or AOD challenges, and individuals of diverse genders and sexualities.

In line with our intent for inclusion and equality, we strongly encourage applicants from Indigenous Australians. AccessHC’s commitment to our Reflect Reconciliation Action Plan seeks to understand and acknowledge histories and support cultural expression in the workplace.

We are a vaccine-positive organization. Successful applicants will undergo a Working with Children Check, Police Check, and possibly an International Check.