About UsAccess Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.About the role Join Access Health and Community (AccessHC) as an Allied Health & Chronic Disease Care Program Support Administrator - a vital role supporting seamless service delivery across NDIS, Home Care Packages, Medicare, and Private Health Insurance clients. This role has the flexibility to be based at Hawthorn, Doncaster, Richmond, or Lilydale locations. Reporting to the Senior Manager Allied Health & Chronic Disease, you will work closely with cross-functional teams to enhance appointment scheduling, billing accuracy, and data integrity. This client-focused opportunity is ideal for those with healthcare administration experience; excellent organisational skills; an eye for detail and a passion for improving access to quality care, to make a real impact in community health.What you will be doing  Provide a friendly and supportive service to clients receiving Allied Health care through NDIS, Home Care Packages, Medicare, or Private Health InsuranceHelp ensure client information is accurate, and services are billed correctly by working with Business Intelligence, Service Access, and Finance teamsCollaborate with the Service Access team to help clients get the care they need as quickly and smoothly as possibleSupport managers and teams to coordinate care and appointments for clients across different health servicesAssist in maintaining high standards of quality, safety, and risk management across the teamWhat you will bringQualifications in Business or Administration desirable but not essentialMin 2 years’ experience in providing administrative and operational support within either Health, NFP, Community or Government sectors with good knowledge of health care funding streamsStrong communication and interpersonal skills with ability to liaise effectively with people at all levelsWell-developed presentation skills and high level of accuracy and attention to detailDemonstrated high level administration skills with proficiency in Microsoft Office and relevant software applications  AttributesDemonstrated ability to work in a team environment and work independentlyEffective time management and prioritisation skillsDemonstrated ability to relate to people from a diverse range of social, cultural and ethnics backgroundsDemonstrated behaviours consistent with AccessHC Access Health and Community Culture and BenefitsThe position encompasses an extensive range of benefits:Supportive and values-based culture and engaged workforceCulture of trust and empowerment for people to grow and thriveCommitment to a work-life balance with flexible working conditionsFocus on staff wellbeing and health - Employee Assistance Program (EAP)Commitment to ongoing professional development and career growthAnnual leave loadingGenerous salary packaging opportunities that reduce tax payable on income (up to $15,990 per annum + $2,650 meals/entertainment expenses)Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefitsApply Now Submit your application including your resume and cover letter addressing the selection criteria. Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/Please email, Talent Acquisition Lead: E: L.Weymouth-Wilson@accesshc.org.au  if you would like further information about the role.What’s in It for You?Be part of transforming primary healthcare through innovative, integrated care solutionsMake a real impact by improving patient navigation and multidisciplinary collaborationWork alongside leading healthcare providers, researchers, and policy experts to shape the future of careJoin our mission to create holistic, person-centered healthcare—Apply today!Apply now so you do not miss this opportunity, as we will be assessing applications when submitted. Applications close: 27th April 2025Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices.  Position Description AUD Doncaster 3108

Allied Health Program Support Administrator-Richmond Hawthorn Doncaster Lilydale

  • Perm Part time 0.6 EFT Allied Health Program Administrator, Doncaster
  • Not For Profit, salary packaging, flexibility to select work location
  • Collaborative, highly supported team and career development

About Us

Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.

About the role 

Join Access Health and Community (AccessHC) as an Allied Health & Chronic Disease Care Program Support Administrator - a vital role supporting seamless service delivery across NDIS, Home Care Packages, Medicare, and Private Health Insurance clients. This role has the flexibility to be based at Hawthorn, Doncaster, Richmond, or Lilydale locations. Reporting to the Senior Manager Allied Health & Chronic Disease, you will work closely with cross-functional teams to enhance appointment scheduling, billing accuracy, and data integrity. This client-focused opportunity is ideal for those with healthcare administration experience; excellent organisational skills; an eye for detail and a passion for improving access to quality care, to make a real impact in community health.

What you will be doing 

  • Provide a friendly and supportive service to clients receiving Allied Health care through NDIS, Home Care Packages, Medicare, or Private Health Insurance
  • Help ensure client information is accurate, and services are billed correctly by working with Business Intelligence, Service Access, and Finance teams
  • Collaborate with the Service Access team to help clients get the care they need as quickly and smoothly as possible
  • Support managers and teams to coordinate care and appointments for clients across different health services
  • Assist in maintaining high standards of quality, safety, and risk management across the team

What you will bring

  • Qualifications in Business or Administration desirable but not essential
  • Min 2 years’ experience in providing administrative and operational support within either Health, NFP, Community or Government sectors with good knowledge of health care funding streams
  • Strong communication and interpersonal skills with ability to liaise effectively with people at all levels
  • Well-developed presentation skills and high level of accuracy and attention to detail
  • Demonstrated high level administration skills with proficiency in Microsoft Office and relevant software applications  

Attributes

  • Demonstrated ability to work in a team environment and work independently
  • Effective time management and prioritisation skills
  • Demonstrated ability to relate to people from a diverse range of social, cultural and ethnics backgrounds
  • Demonstrated behaviours consistent with AccessHC

Access Health and Community Culture and Benefits

The position encompasses an extensive range of benefits:

  • Supportive and values-based culture and engaged workforce
  • Culture of trust and empowerment for people to grow and thrive
  • Commitment to a work-life balance with flexible working conditions
  • Focus on staff wellbeing and health - Employee Assistance Program (EAP)
  • Commitment to ongoing professional development and career growth
  • Annual leave loading
  • Generous salary packaging opportunities that reduce tax payable on income (up to $15,990 per annum + $2,650 meals/entertainment expenses)

Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits

Apply Now

Submit your application including your resume and cover letter addressing the selection criteria.

Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/

Please email, Talent Acquisition Lead: E: L.Weymouth-Wilson@accesshc.org.au  if you would like further information about the role.

What’s in It for You?

  • Be part of transforming primary healthcare through innovative, integrated care solutions
  • Make a real impact by improving patient navigation and multidisciplinary collaboration
  • Work alongside leading healthcare providers, researchers, and policy experts to shape the future of care

Join our mission to create holistic, person-centered healthcare—Apply today!

Apply now so you do not miss this opportunity, as we will be assessing applications when submitted.

Applications close: 27th April 2025

Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices.